Frequently asked questions

BluePawSky is based in Fells Point, Baltimore, MD 21231. We care for dogs from across Baltimore City, including Canton, Harbor East, Inner Harbor and Federal Hill. For privacy, the exact address is shared once your booking is confirmed.

Three services: Doggy Hotel overnight boarding and Joyful Daycare, both in our private Fells Point home (not a commercial kennel), plus one-on-one dog walking with pickup and drop-off. Every dog gets personal attention with a low dog-to-caretaker ratio.

Boarding is priced per night per dog, daycare per day, and walks per walk. Current prices are always shown on our booking page, and you see the full total before you confirm. Stays of 7+ nights may be eligible for a discount — just ask.

Yes. At checkout you can pay by card online, or choose Pay at drop-off — nothing is charged online and we take your card on our card reader when you arrive. Either way, your receipt and invoice arrive by email.

Your dog stays in our home, not a facility with dozens of other dogs. We keep a low dog-to-caretaker ratio, never crate as a substitute for supervision, require up-to-date vaccines for every guest, and send photo updates throughout each stay.

Dogs must be up to date on rabies, distemper and Bordetella (records are checked at drop-off), free of fleas and ticks, and non-aggressive with people and other animals. All breeds and sizes are welcome, and puppies from 16 weeks.

Choose a service and dates on our booking page, create a free account, add your dog's profile, then pay by card or choose Pay at drop-off (and save $5). You get a confirmation email right away, and we follow up with drop-off details and the address.

Your dog's regular food (we keep them on their usual diet) and any medications. Beds and toys are optional — we have plenty — but a familiar item can help some dogs settle.

Cancel online any time before drop-off. Cancel at least 48 hours before drop-off and anything you paid becomes account credit for your next booking (it never expires); credit you used is always returned. Less than 48 hours before, message us and we'll look at what you paid case by case. We don't issue card refunds automatically. Date changes are welcome at no charge, subject to availability.

Fells Point, Canton, Harbor East, Inner Harbor and Federal Hill. Walks are one-on-one and leashed, with pickup and drop-off included and a map of the route shared afterward.

Yes — photos and updates arrive in your BluePawSky account throughout the stay, daycare days include a daily report, and you can message us anytime from your reservation.

Call or text (443) 909-1945, email info@bluepawsky.com, or message us from your reservation. We're available every day from 7am to 8pm.