Notifications, emails and texts

Your notification center

Tap the bell at the top of the app to see every booking, payment, message and stay update in one place. Tap one to open it; it's marked as read.

Notifications on your phone or computer

1. Go to Account → Notifications.
2. Under This device, tap Turn on notifications and allow them when your browser asks.
3. Choose which kinds you want under What you hear about.

• iPhone and iPad (iOS 16.4 or later): first add BluePawSky to your Home Screen, open it from there, then turn notifications on. Safari tabs can't receive them.
• Android, Windows and Mac: works in Chrome, Edge, Firefox and Safari.
• Your lock screen shows a short line only — never names, amounts or care notes. Open the app to see details.
• Several photos from one visit arrive as one notification.
• Focus, Do Not Disturb and battery saving can delay or hide notifications; the bell in the app always has everything.
• Signing out on a device turns its notifications off for your account.

Emails (always on)

• Request received — right after you book
• Confirmed — with drop-off details
• A reminder the day before
• Receipts when a payment goes through
• A note when we reply to your message

Text updates (optional)

1. Go to Account → Notifications.
2. Make sure your mobile number is saved in Personal details.
3. Turn on Text message updates.

You can turn texts off there any time, or reply STOP to any text.