Payments & Billing

Payment methods, pay at drop-off, receipts and refunds.

• Payment methods we accept

  Card via Stripe — how checkout works and which wallets are supported.

  3 min read

• When and how you're charged

  When Stripe charges your card and what Payment Required means.

  3 min read

• Refunds, credit and our billing policy

  What happens to your money when a booking is cancelled, and our commitment to fair treatment.

  3 min read

• Downloading receipts and invoices

  Find every invoice and receipt in one place and download a PDF.

  1 min read

• Paying at drop-off

  How Pay at drop-off works, the $5 saving, and what you'll see in your account until then.

  1 min read

• Using your account credit

  What account credit is, where to see it, and how it comes off a booking.

  1 min read