3 min read
Refunds and our billing policy
How we handle Stripe refunds — and our commitment to fair treatment.
I don't have a one-size-fits-all refund policy because every situation is different. What I do have is a commitment to being fair.
How refunds work
If something wasn't right — a cancelled stay, a billing mistake, a service issue — message me directly. I'll review what happened and work out a fair resolution. I'd rather have an honest conversation than hide behind fine print.
- Stripe refunds: processed back to your card, typically appears within 5–10 business days.
We believe in fair treatment — if we made a mistake, we'll make it right. No runaround, no arguing. Just tell me what happened.
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