When and how you're charged
When Stripe charges your card and what Payment Required means.
3 min read
You're charged when you complete the Stripe payment form at checkout. The charge shows up on your statement as BluePawSky.
Stripe (card)
Payment is collected at checkout. If I need to add an extra charge later (extra day, special request), you'll see a Payment Required status and can pay the additional amount through your dashboard.
Additional charges
Sometimes I need to add a charge after the initial booking — an extra night, an additional walk, that kind of thing. When that happens, your reservation status changes to Payment Required and you'll get a message explaining exactly what the charge is for and why.
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- Payment methods we acceptCard via Stripe — how checkout works and which wallets are supported.
- Refunds, credit and our billing policyWhat happens to your money when a booking is cancelled, and our commitment to fair treatment.
- Downloading receipts and invoicesFind every invoice and receipt in one place and download a PDF.

