Using your account credit
What account credit is, where to see it, and how it comes off a booking.
1 min read
Account credit is money BluePawSky has added to your account. You can see your balance and every change, with the reason, in Account → Account credit.
- At checkout, keep “Use my account credit” ticked and it comes off your total.
- If you also choose Pay at drop-off, the $5 saving comes off first, then your credit.
- If your credit covers everything, there's nothing to pay — your receipt arrives by email.
- Credit doesn't expire. If a booking it paid for is cancelled, it goes back to your balance.
- If you cancel a booking at least 48 hours before drop-off, what you paid for it becomes account credit too.
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- Payment methods we acceptCard via Stripe — how checkout works and which wallets are supported.
- When and how you're chargedWhen Stripe charges your card and what Payment Required means.
- Refunds, credit and our billing policyWhat happens to your money when a booking is cancelled, and our commitment to fair treatment.

