How the booking process works

Here's exactly what happens when you book — no mystery steps, no black box. I handle every reservation personally.

1. Select your service and dates on the Search page.
2. Choose which pets are coming and enter drop-off/pick-up times.
3. Pick your payment method and submit the reservation.
4. Your reservation status is set to Pending — I've received it and will review it.
5. I confirm manually after checking the calendar and your pet's profile.
6. Status changes to Confirmed once approved.
7. You receive a confirmation email with drop-off details and our address.